FAQ

How do I order a cake?
To start the order process, please send an email to info@iCakeDesign.com containing all the following information:

  • the date of your event
  • the occasion/nature of your event (wedding, birthday, baby shower, etc)
  • the event location, delivery address, and delivery time
  • how many people you will need to serve
  • your daytime phone number
  • your email address
  • an idea of what kind of cake design you are looking for

We will contact you to to discuss your order and/or schedule an appointment.
We do not have any cakes pre-made for sample or sale. Every cake we make is custom made to order from start to finish.

After the consultation how long will my date be available?
We don’t rush our clients to make a decision, but keep in mind a 50% non-refundable retainer is required to reserve your date on our calendar.

How far in advance should I order my cake?
Considering that all cakes are made to order (meaning cake design and cake flavors) we need 2 to 4 weeks lead time. We are able to make changes to your design, the number of servings, and the flavors if we have sufficient notice (two weeks at least). For a last minute cake please contact us, we will be happy to accommodate your order if we have availability on our calendar.

Cake Prices:
There is no set price list for our cakes because they are priced on a “per cake” basis. Final price depends on size and complexity of design. Our minimum cake order is $100.

Flavors:

  • Red Velvet Cake
  • Dark Chocolate Cake
  • Classic Yellow Cake
  • Marble Cake

Icing & Filling:

  • Bavarian Cream
  • Lemon
  • Strawberry/Raspberry
  • Chocolate hazelnut
  • Cream cheese
  • Butter cream
  • Vanilla
  • Chocolate Fudge
  • Dark Chocolate

Do you deliver?
Yes we do! Delivery within 15 miles is FREE!
Anything over 15 miles is $1.00 per mile beyond the free 15 (that’s one-way… we don’t charge you twice for our return home).
While it is generally not a problem for clients to transport smaller cakes, self-transporting any cake is at your own risk. iCakedesign does not recommend clients self-transport 3D/sculptural cakes, cakes over 2 tiers tall, or any cake more than 3 hours. We are not responsible for any damage that may occur to any client-transported cake once it has left our location.